Waive Upgrade Fee (2024)

FAQs

Can you avoid paying an upgrade fee with Verizon? ›

If you don't want to pay the upgrade fee, you need to get the unlocked version and simply insert the old SIM card from your old device into the new device.

Some mobile carriers may charge an upgrade fee meant to offset some administrative costs associated with processing the upgrade. If applicable, the upgrade fee is usually added to your next bill or paid at the time of purchase.

We charge a one-time $35 upgrade fee each time you change to a device with a new SIM on an existing mobile line. With each upgrade you get: 30 days of personalized tech support for smartphones (60 days if purchased online). Look for a text from us with a link to access this support.

If you add a new device to your wireless service, we'll add a one-time upgrade fee to your next bill.

Are there any upgrade fees? You will be charged a one-time upgrade fee if you purchase a new device at full retail or through the device payment plan. If you're not totally in love with your new device, return it within 14 days of the date of purchase and the upgrade fee will be refunded.

How often can I upgrade my phone with Verizon? Verizon typically allows customers to upgrade their phones every 12 to 24 months, depending on their current plan and payment status. The specific eligibility can be checked through your Verizon account online or via the mobile app.

If you demand a lot from your phone—high speed and graphics performance for games, powerful processing for video, high-end photography—you'll always need to be close to the cutting edge and probably want to upgrade closer to every two years.

That includes Android phones — if you don't update your phone, you could encounter a variety of problems, including performance issues and malware. Keeping your phone updated should be considered essential, but it won't protect you from privacy breaches and all malware. For that, you should try Clario.

The reality is that upgrading your phone yearly can save you money and cost you money. If you pay monthly for your phone, and you haven't yet paid it off, an early upgrade might mean you're not getting the full value out of your original investment.

Pay at least 50% of the smartphone's retail price. Return the eligible smartphone in good working condition with no significant damage, as determined by Verizon, within 30 days after you upgrade.

What is Verizon's $35 plan? ›

With Verizon Start Unlimited, you can get unlimited text, talk, and data for $35 per month per line. Other perks include free six-month subscriptions to Apple Music and Disney+, so you can listen to your favorite jams and catch up on streaming Disney classics with your grandkids.

There's no charge for swapping phones. However when you swap, you might need to update your data plan to be compatible with the phone you intend to use (e.g. basic, 4G or 5G smartphone). Our Customer Service representative can help with plan compatibility.

"The upgrade fee helps cover our increased support costs associated with customers switching their devices," the carrier said. "Customers can pay the charge when they upgrade, bill it to their account or trade in an old device to offset the cost."

Credit approval, deposit, $10 SIM card, and, in stores & on customer service calls, $35 assisted or upgrade support charge may be required.

This flat fee, typically $35, could add a significant upfront cost, especially for families adding multiple lines.

If the phone is activated on a new line, you will see a $35.00 activation fee on your bill.

If your plan has a data allowance, enabling Safety Mode for your account will prevent overage fees.

You can upgrade a device if your account is not past due and you bought the device you want to replace: At retail price – you can upgrade to a new device any time. With a device payment agreement – you can upgrade when any of these applies: You paid off your device payment agreement.

Upgrade charges an origination fee to anyone who gets a loan. This ranges from 1.85% to 9.99%, depending on your credit score, credit history, how much you borrow and other factors.